IMPORTANT NOTES:
- Orders containing pre-order items will be held until all items are released and available to ship together. There is also a slight chance that items may be out of stock during the pre-order period.
- The outer case/box is simply for protecting goods. Damages such as scratches or discoloration on the case/box cannot be compensated.
This album includes
- Outbox
- Photobook – 88p
- CD-R
- Lyric Book – 8p
- Photocard – random, 2 out of 6
- Habit Tracker – random, 1 out of 3
- BSS Card – random, 1 out of 3
- Sticker
- Folded Poster
Fast Shipping and Professional Packing
We provide a variety of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack your products in accordance with our exact and precise specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We ship to thousands of customers each day from multiple countries. This shows that we're committed to be the largest online retailer in the world. The warehouses are located located in Europe in the same way as they are in the USA.
Note: Orders that contain more than one item are assigned a processing time according to the item.
Prior to shipping, we inspect the ordered items thoroughly. Currently, most orders are shipped within 48-hours. Delivery is expected to take between 3 and seven days.
Returns
We do not manage the stock at our warehouse and factory. Stocks are subject to change at any moment. It is possible that the stocks could be depleted after your order has been placed.
Our policy is valid for 30 days. If you don't receive your product within 30 days, we are not able to provide the option of a refund or exchange.
You can only return a product when it's unopened and is in the same condition as when you first received it. It should also be in the original packaging.
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