BTS X NEW ERA Beyond the Scene Utility Pack New Era

Fast shipping and professional packing

Due to our long-term partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer a variety of shipping options. Our warehouse personnel are well trained and will be able to pack the goods according to the exact and precise specifications. Prior to shipping, your goods are carefully examined and secured. We deliver to hundreds of thousands of customers every day in different countries. This is a sign of our determination to become the biggest online retailer in the world. Both Europe and the USA have warehouses and distribution centers.

It is important to note that orders with multiple items are processed according to the particular item.

Prior to shipment the items, our staff will carry out a thorough inspection on the products you ordered. Today, the majority of orders will be shipped within 48 hours. The delivery time varies between 3-7 days.

Returns

Stock is dynamic. It is not managed entirely by us, as we are involved with multiple organizations, such as the factory and our storage. The stock levels may fluctuate at any time. Please be aware that it is possible for your order to be out of stock after you have placed the order.

Our policy lasts thirty days. If you don't receive the product within the 30 days period, we are not able to provide either a return or exchange.

The item must not be used and in the original packaging. The item must be returned in its original packaging.