BTS X NEW ERA Beyond the Scene Ballcap New Era

Prompt shipping and expert packing

Our long-standing partnership with UPS FedEx DHL and other carriers around the world lets us offer a range of shipping services. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Before shipping, all goods are thoroughly inspected and secured. We deliver to thousands of customers every day in a variety of countries. The fact that we're determined to become the largest online retailer in the World is clear. There are distribution centers and warehouses across Europe as well as the USA.

Orders that include more than 1 item are assigned processing periods in accordance with the item.

We will inspect each and every one of the items before sending. Most orders are delivered within 48 hours. The delivery time is between 3-7 working days.

Returns

The stock is dynamic and we do not completely manage it due to the fact that multiple parties are involved, which includes our warehouse and factory. Stock levels can fluctuate at any moment. You may not receive your purchase after it has been placed.

Our policy is valid for a period of 30 days. We are unable to exchange or refund your order when it's been 30 days from the date of purchase.

You are able to return a product in the event that it is not used and is in the same condition as when you received it. The item should be in the original packaging.